Sales Advisor (Kendal Depot)

As a Sales Advisor, you'll be a vital part of our aftersales team based at our Kendal depot. Working in our showroom, you will be the first point of contact for many of our customers, ensuring they are welcomed to the depot with first-class customer service. A large part of this role is obviously sales - of our parts, services, equipment and merchandise - and finding new ways to meet targets and engage with our customers’ needs. This is where building great working relationships with our customers, listening to and anticipating their needs, and a tractor-load of enthusiasm will really help you succeed.

So, if you are a team player, can build rapport with our customers, and have a positive can-do attitude, this outstanding opportunity awaits you! Bonus points if you like tractors, wellies and good cups of tea!

Main Responsibilities:

• Be the first point of contact for customers in the outlet and over the phone for any merchandise or parts enquiries, fostering excellent relationships to enable a first-class service.
• Build a good knowledge of the full range of parts, tools, equipment and services we offer in order to proactively recommend, promote and sell as appropriate.
• Identify required parts, pick parts from stock and place orders with suppliers to meet customer needs and expectations.
• Ensure payments are handled in line with procedure, completing invoicing and administrative tasks as needed.
• Maintain inventory and merchandise displays, ensuring the shop floor is welcoming and well-presented.

Attributes we are looking for:

• Previous experience in a customer-facing role is preferred, but not essential.
• An awareness of the agricultural industry and equipment is preferred, but not essential as training will be provided.
• Proactive and organised work ethic, with the ability to work on own initiative.
• Good IT skills with the ability to use standard IT applications and learn new platforms/systems easily.
• Strong communication skills with the ability to build and maintain excellent working relationships with our customers.

Job Type & Hours:

• Full Time/ Permanent
• Monday-Friday and alternate Saturday mornings.

Location:

• Kendal Depot (LA7 7FP)

Salary

• Negotiable depending on experience.

 If you’d like to apply for this role, please send your CV to careers@cornthwaitegroup.com 

Cornthwaite Group are a leading supplier of global agricultural and horticultural brands and are one of the largest John Deere dealerships in the UK. We support our customers with quality products, outstanding aftersales and leading technology solutions. We hold over £5 million of parts stock from premium brands including John Deere, Kramer, Wacker Neuson, Vapormatic, Kramp, Spearhead, Stihl, Milwaukee and many more!

We believe in equality of opportunity, positive and respectful work environments, and recognise that our people are key to our continued success.