Assistant Parts Manager (Nantwich Depot)

As Assistant Parts Manager you will help drive the continued success of the Parts Department and the development of the parts team. You’ll help lead the day-to-day running of the department, help train and support the team, ensure processes are followed, and work closely with suppliers and manufacturers to deliver excellent service to our customers. 

 So, if you are passionate, pro-active, and ready to take the next step in your leadership journey, this opportunity awaits you! Bonus points if you’ve got a soft spot for tractors, wellies and cups of tea!

Main Responsibilities:

• Develop, coach and mentor our Parts Representatives to ensure they provide excellent customer service and achieve KPIs.
  
• Effectively manage the Parts team, including allocating tasks based on expertise and skill, and ensuring the department is appropriately staffed at all times.
• Offer expert advice and troubleshooting assistance to customers, and the parts team, regarding parts compatibility and usage.
• Work closely with the Service Workshop Manager to create and maintain parts processes that enable workshop efficiency.
• Drive the department to achieve parts sales and margin targets, monitoring performance each month.
• Update stock systems accurately and ensure stock levels are maintained at the required level to provide accurate supply for the workshop and retail parts customers.
• Support the team with counter sales and maintaining a welcoming and organised showroom.

What we're looking for:

• Previous experience in a parts department or a mechanical role is essential.
  
• Good knowledge and familiarity with agricultural parts and products.
• Ability to lead and motivate a team to success.
• A hands-on approach, leading by example and a willingness to get involved in all areas of the department.
• Strong communication skills with a customer-focused mindset.
• Good IT skills with the ability to use standard IT applications and learn new platforms/systems easily.
• Proactive and organised work ethic, with the ability to work on own initiative.

What we offer:

• 33 days holiday per year (including bank holidays)
• Buy/sell annual leave scheme
• Access to 24/7 confidential helpline and counselling
• Online GP access for you and your immediate family
• Staff discounts for parts, equipment and merchandise in our shops
• Company sick pay scheme
• Pension scheme with employer contributions
• Branded workwear provided
• Ongoing training and development opportunities
• A supportive and friendly environment

Job Type & Hours:

• Full time/ Permanent/ 8am-5.30pm Mon-Fri plus alternate Saturday mornings.

Location:

• Nantwich Depot (CW5 5PJ)

Salary:

• Salary is dependent on experience.

How do you apply?

• To apply, please send your CV to careers@cornthwaitegroup.com

Cornthwaite Group are a leading supplier of global agricultural and horticultural brands and are one of the largest John Deere dealerships in the UK. We support our customers with quality products, outstanding aftersales and leading technology solutions.

We believe in equality of opportunity, positive and respectful work environments, and recognise that our people are key to our continued success.