Aftermarket Administrator (Bispham Green Depot)

Our Aftermarket Administrators provide efficient administrative support to our Aftermarket teams, ensuring the smooth operations of parts and service activities. You will be responsible for a range of administrative tasks such as invoicing, record management, warranty processing and customer support, helping to deliver excellent service to customers and suppliers while maintaining accurate business records.

So, if you are pro-active, have great attention to detail, and can administrate with your eyes closed (not really!), this outstanding opportunity awaits you! Bonus points if you’ve got a soft spot for tractors, wellies and cups of tea!

Main Responsibilities:

• Support the aftermarket departments with administrative tasks.
• Prepare and process customer invoices for parts and service work.
• Verify labour, parts, and associated costs prior to invoicing.
• Process manufacturer warranty claims accurately and within required timescales.
• Ensure all supporting documentation is complete and submitted in accordance with manufacturer requirements.
• Monitor outstanding warranty claims and follow up on any queries or rejections.
• Maintain accurate warranty records and reporting.
• Act as a professional point of contact for customers, suppliers, and manufacturers.
• Maintain accurate electronic and paper records in line with company procedures.
• Produce reports, spreadsheets, and correspondence as required.

What We’re Looking For:

• Previous experience in an administrative role is essential.
• Meticulous attention to detail and strong organisational skills.
• Ability to work independently, managing own time and priorities.
• Good IT skills with the ability to use standard IT applications and learn new platforms/systems easily. Previous experience using the IBCOS Gold system is highly desirable.
• Strong communication skills with the ability to build and maintain excellent working relationships.

Why Join Cornthwaite Group?

• 33 days holiday per year (including bank holidays)
• Buy/Sell annual leave scheme
• Access to 24/7 confidential helpline and counselling
• Online GP access for you and your immediate family
• Staff discounts for parts, equipment and merchandise in our shops
• Company sick pay scheme
• Pension scheme with employer contributions
• Business casual dress with branded workwear available
• Convenient location and free on-site parking
• Ongoing training and development opportunities
• A supportive and friendly environment

Job Type & Hours: 

Full time/Permanent/Monday to Friday, 8am-5pm

Location: 

Bispham Green Depot (L40 3SB)

Salary: 

£26,500 - £29,500 pro rata (dependent on experience)

How to apply:

To apply, please send your CV to careers@cornthwaitegroup.com

Cornthwaite Group are a leading supplier of global agricultural and horticultural brands and are one of the largest John Deere dealerships in the UK. We support our customers with quality products, outstanding aftersales and leading technology solutions.

We believe in equality of opportunity, positive and respectful work environments, and recognise that our people are key to our continued success.